When you call us you won’t be put through to a call centre. You can speak directly to one of our team who will understand your situation and will have considerable experience of dealing with cases similar to yours. You will immediately receive expert advice and assistance and in most cases we can usually get the claims process underway there and then. Compensation may be paid, or credited, in different ways. These include, a cash payment, or in the case of a pension scheme an augmentation (increase) in the value of the pension fund itself. How compensation is paid will depend on the individual circumstances. Please ask us how compensation is likely to be paid in your particular case. With a no win no* fee policy, we’ll not charge you a penny to handle your claim, so you pay NOTHING! If you win your claim and we recover compensation then our fee is only 12.5% +VAT. If, for whatever reason, you do not recover compensation, you pay nothing. Please check our varied selection of testimonials on the home page to see what our clients think of us. We have had many satisfied clients referring our services to friends and family. We pride ourselves in providing a personalised service, as to us your complaint is “personal”.