ACL Consultancy Ltd is a Claims Management Company.
- What information do we collect about you?
- How will we use the information about you?
- Disclosure of Information
- Retention of Information
- Use of SMS Messaging
- Access to your information and correction
- Other websites
- How to contact us
What information do we collect about you?
In the course of providing the Service we will need to collect, use and retain details such as your name, address, telephone number, email address and other pertinent details, including policy details, in order to validate and process any claim entitlement. We may also require personal details of any other individual(s) who are joint policyholders with you.
We collect personal information from you and/or from your lender, provider of the credit card/loan, Seller of the PPI, seller of the Life or Pension Assurance Policy, Bond or Endowment Provider/Vendor.
How will we use the information about you?
Information is used to enable us to carry out our business of obtaining compensation on our clients behalf.
Disclosure of Information
Retention of Information
Personal information will be retained for a period to enable us to provide customers with the most efficient service and to enable us to comply with our legal obligations, such as money laundering regulations.
Use of SMS Messaging
We have implemented technical measures to protect the personal data that we have under our control from:
- unauthorised access
- improper use or disclosure
- unauthorised modification
- unlawful destruction or accidental loss
All personal information provided is kept on a secure server and all employees and data processors who have access to, or are otherwise associated with, the processing of personal data, are obliged to respect the confidentiality of any personal data received.
Access to your information and correction
You may instruct us to provide you with any personal information we hold about you or transfer it to another IT environment.
You can request us not to use any of your personal details, or to update, change or delete them. You can instruct us to make changes or remove your personal data by emailing us at firstname.lastname@example.org. All requests will be acted on and responded to within 21 days.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
How to contact us
ACL Consultancy Ltd, The Old Carnegie Library, 361 Ormskirk Road, Wigan WN5 9A